To do this, see PC accessories help & learning. Or, install the latest IntelliPoint or IntelliType software. Install the update that is displayed as Optional Hardware Update and has the following title: Plug in your wireless receiver and then see Windows Update: FAQ to check for updates: Update device drivers for wireless hardware To resolve this issue, use one or more of the following solutions. If the Background Intelligent Transfer Service service isn't running, then the OAB will not download. The Background Intelligent Transfer Service service isn't Started. If the policy values aren't configured correctly, they could effectively prevent downloads from finishing. Policies for the Background Intelligent Transfer Service (BITS) are configured on your computer.īITS policies allow you to control the download rate for updates. This includes keyboard and mouse drivers. This issue may occur if old or out-of-date device drivers for wireless peripheral devices are installed. Wireless devices on the computer have outdated drivers. There are a couple of known causes of this problem. The download never finishes, and the local OAB files aren't updated. When you start a manual download of the Offline Address Book (OAB) from an HTTP(S) location, the progress bar that appears in the Outlook Send/Receive Progress dialog box seems to freeze or becomes stuck. You use Microsoft Outlook to connect to a Microsoft Exchange Server mailbox.
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